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Stuck Message?

Posted: Tue Jan 19, 2016 2:00 pm
by Savage///Circuits
There is a message in my "Outbox" from May 2015. It would seem the message did not send, though I am unsure as to why. Nor can I find a way to force it to send. Any ideas?

Re: Stuck Message?

Posted: Tue Jan 19, 2016 5:52 pm
by zappman
Hi Chris,

I tried to solve this but I could not find a way. At the present time I am not able to see your private messages unless they were mailed to me and are in my message inbox. I don't know if it is/was ever possible, for me to see your private messages, not sent to me.

Regards,

Zappman

Re: Stuck Message?

Posted: Wed Jan 20, 2016 12:05 pm
by Savage///Circuits
Bummer? =/

Re: Stuck Message?

Posted: Thu May 05, 2016 1:33 pm
by Savage///Circuits
So this happened again. I received a PM, replied to it and when I logged in later it was still in my Outbox, but not in my sent box. I replied to the message again and now there are two messages in my outbox. I'm not sure what's up, but to anyone who sends me a PM...if you don't get a reply, it's not because I didn't reply. I did.

Re: Stuck Message?

Posted: Thu May 05, 2016 2:02 pm
by zappman
Savage///Circuits wrote:So this happened again. I received a PM, replied to it and when I logged in later it was still in my Outbox, but not in my sent box. I replied to the message again and now there are two messages in my outbox. I'm not sure what's up, but to anyone who sends me a PM...if you don't get a reply, it's not because I didn't reply. I did.


Chris,

Sorry you are having troubles with PMs.

I sent you a PM to see if you able to reply to me.

Regards,

zappman

Re: Stuck Message?

Posted: Thu May 05, 2016 4:43 pm
by Savage///Circuits
Let me know if you get it. I show three (3) in my outbox now.

Re: Stuck Message?

Posted: Thu May 05, 2016 4:44 pm
by Savage///Circuits
I also sent you a different PM before I posted this. Did you get that one?

Re: Stuck Message?

Posted: Thu May 05, 2016 6:23 pm
by zappman
Savage///Circuits wrote:I also sent you a different PM before I posted this. Did you get that one?


No, I did not get your PM.

What browser and version are you using?

Re: Stuck Message?

Posted: Fri May 06, 2016 12:56 am
by Savage///Circuits
I 'm using Google Chrome Version 50.0.2661.94 m

The original PM I sent you was asking about where to post the discussion threads for the projects on Savage///Circuits. The existing project forums don't seem appropriate since the content isn't here, just linked.

So far I have had stuck messages in my Outbox at least 5 times from 4 different members I sent a PM to. So those people probably think I am ignoring them.

When I sent your PM I initially got a server error from your end that said something about a configuration error and a delay in response time from the server, but I hit the back button, hit send again and it said the message was sent. It doesn't appear in my Outbox OR Sent Items. It's just gone! :?

Outbox & the Sent messages folders --- Re: Stuck Message?

Posted: Fri May 06, 2016 7:30 am
by zappman
Chris,

Thank You for contacting Technical Support.

After some testing and research, I have the answer to some of your questions / issues using "Private Messaging" on these forums.

Please see the information below taken from
https://www.phpbb.com/support/docs/en/3.1/ug/userguide/pm_folders/

Message Folders

Just like in your e-mail client, all private messages are stored in folders. Working with folders is similar to working with forums in phpBB 3.1. The Inbox is your default incoming message folder. All messages you receive will appear in here.

Sent messages will appear in either the Outbox or the Sent messages folder. As long as the recipient(s) have not yet read the message, it will stay in the Outbox. As soon as someone reads the message it will be archived to the Sent messages folder. If the administrator allows it, you can edit messages after sending them as long as they are in the Outbox and the recipients have not yet read them.

Each folder, including Sent messages and Outbox, can hold a board-defined amount of messages. This is a global setting that only a board administrator can change. An info text displays the current number of allowed messages and the current percentage of space your messages are using at the top of each folder. If no restriction is displayed, you are allowed unlimited messages in each folder.
Note

Please note that the total amount of messages allowed is a per-folder setting. You can have multiple folders which each allow 50 messages for instance. If you have 3 folders, your actual global limit is 150 messages, but each folder can only contain up to 50 messages by itself. It is not possible to merge folders and have one with more messages than the limit.